FAQs

It depends on what your needs are! Each of the credentials you are most likely to come in contact with has a different training behind it. To help consumers make informed choices when securing lactation help, the US Lactation Consultant Association outlines the differences in types of lactation and breastfeeding support.

Care at Asheville Lactation Consulting is provided by an International Board Certified Lactation Consultant (IBCLC).

An IBCLC (International Board Certified Lactation Consultant) has engaged in rigorous training and education across a wide range of lactation topics, completed hands-on work in the field of lactation, and passed an exam in order to be credentialed by IBLCE.

Asheville Lactation Consulting is exclusively staffed with experienced IBCLCs who have worked in a variety of settings that include: private practice, hospital-based work, outpatient clinic work, support group and group breastfeeding education.

Anyone can text for non-clinical needs. Most texts will receive a reply between the weekday hours of 9am and 4pm.

Established clients have two secure ways to reach out:

• through a HIPAA-compliant texting app downloaded on their device (ask if you would like an invitation for this option)

• through the client portal

Using the client portal is the preferred mode of communication for all clinical needs. It is checked frequently.

If you have a clinical concern but are not yet a current client, please text to schedule.

Established clients are advised to communicate with us via the Client Portal.

For quick, non-clinical needs, we can be reached via text at 828.373.3345 or via email at info@ashevillelactation.com.

Asheville Lactation Consulting is open 7 days a week, by appointment only. Weekend and holiday consultations are offered on a case-by-case basis with priority given to newly delivered clients who establish care prenatally.